CRM Development

Generic CRMs like Salesforce or HubSpot are powerful but expensive and require significant configuration to fit your specific workflows. TechLapse builds custom CRM systems from scratch — designed around your sales process, customer journey, and team structure.

We have built CRMs for real estate agencies, clinics, service businesses, and B2B sales teams. A custom CRM costs less to maintain, has no per-user fees, and does exactly what your team needs.

CRM Types We Build

• Sales CRM with Pipeline Management and Lead Tracking
• Medical / Healthcare CRM and Patient Management Systems
• Service Desk CRM with Ticket and Complaint Management
• Real Estate CRM for Property Listings and Client Follow-ups
• Education CRM for Student Enrollment and Communication
• Custom ERP with CRM Module Integration

Core CRM Features

Lead capture from website/WhatsApp, pipeline stages, automated follow-up reminders, contact history, document management, reporting dashboards, role-based access control, email and SMS integration, and mobile app access.

Why Build vs Buy?

A custom CRM costs ₹2-8 lakhs one time versus ₹5,000-50,000 per month for SaaS tools. For most growing businesses, custom becomes cost-effective within 12-18 months — and you own it forever.